BENECO Data Privacy Policy

The Benguet Electric Cooperative (BENECO) adopts and observes the Data Privacy Act of 2012 as defined under Republic Act 10173. We value the privacy of all personal and sensitive information obtained from our Member Consumer Owners (MCOs). BENECO is committed to building trust and confidence in the secured custody and fair information processing of your data.

By accessing our website, Facebook page, and information systems, you consent to the data practices described in this privacy statement.

Collection of Personal Information

Personal information is being collected through the following:

  • Application for service connection
  • Complaints and requests
  • BENECO website
  • BENECO Facebook
  • SMS
  • Change of Account Name
  • Pre-Membership Education Seminar
  • Visitor's Log In
  • Educational Assistance
  • Burial Assistance
  • Monthly electricity billing
  • Beneco Mo Ito App
BENECO Mascot

We collect information such as your name, email address, home address, contact numbers, age, gender, birthday, birthplace, and in some cases, legal involvements, kilowatt-hour meter account number, and monthly electricity consumption.

Use of Personal Information

Personal information is used to process and evaluate service requests, enroll members, and facilitate billing and other related services, in accordance with the Magna Carta for Electricity Residential Consumers issued by the Energy Regulatory Commission (ERC).

Security of Personal Information

We have implemented security measures to prevent unauthorized access, misuse, or disclosure of your data. These include safeguards against unlawful access, fraudulent misuse, destruction, alteration, and contamination.

You have the right to request a copy of any personal information we hold about you and request corrections if necessary. For inquiries, please contact:

Atty. Delmar O. Cariño, BENECO Data Privacy Officer

BENECO upholds strict adherence to data privacy policies, including internal memorandums and board resolutions to ensure data protection.

Revision of this Privacy Statement

Should BENECO amend its data privacy policy, we will post the changes on our website to keep our MCOs informed about updates in data collection, usage, and security measures.

Disclaimer on Service Availability

Beneco Mo Ito is intended solely for users in the Philippines. We do not market, offer, or provide services to residents of the European Union (EU) or any other region outside the Philippines. Any access or use of the app from outside the Philippines is unintended and at the user’s own initiative.